Repairing Flooded Carpet: A cheap job is a good job right? Wrong….
Don’t let a novice 24 hour carpet cleaner attempt to repair your carpets damaged by water. These are the signs you have to be watchful of:
Overcharging. An inexperienced water restoration cleaner may pack the job up with unnecessary inclusions. E.g. using dehumidification to dry the damaged carpets when it is not needed.
Not using the correct equipment. They sometimes hire equipment from hire businesses to dry the carpet. This is permissible, but an experienced water damage technician will possess all their equipment so they offer a quicker response and hopefully a better value job.
Does not have a proper moisture metre. If they don’t have the correct moisture meter, they won’t be able to tell when the carpet is dry. This increases the potential of mould growth in the future. Removal of this in future may be required.
They are not Specialised. There are many “Carpet Cleaners” in this industry who do water damage jobs on the “side.” i.e. they don’t complete this type of work each day. Be careful of this. Drying carpets is an art. Removing and repairing and reinstalling the carpet has to be completed by a professional, otherwise the carpet can be permanently damaged.
You could be pondering, how do I pick a good Flood Restoration professional? Below I have selected some pointers to look for when you call around for a carpet flood damage business:
How big is their Yellow Pages ad: This can be an indication as to how much work they are doing already. A full-size Yellow Pages advertisement can cost about $50 000. If they have paid for a big ad, you have some expectation that they will deliver the goods.
Where do they rank in Google? The higher their rank in Google, the more “online votes” there has been for the business.
What Qualifications do they have? The base qualification needed is a IICRC qualification about Applied Structural Drying and Water Damage Restoration.
Do Insurance companies hire them for carpet damage jobs? This is a top indicator. If insurance companies hire them, the business is very likely to be efficient at their work. Insurance companies will use the companies that give them the better value for the fee.
What Equipment do they have? They should own at minimum 100 Air movers. If they have this many, this probably means they have been going for a good while. We took 8 years to build up that many wet carpet drying air movers.
What level of commitment can you get out of them over the phone? See if you can pin them down to a set fee for water extraction, water removal and initial inspection. If they can’t give you a package for only this, you know they are not willing to serve you, so go elsewhere.
Response TimeOur Water Damage business based in Brisbane is premised to a 59 minute response time to a water damage emergency. The restoration needs to be completed ASAP. Mould can develop during a 24 hour period.
If you stick to these tips you are sure to choose a Flood Damage Restoration business who can get the job done right.
If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.
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